To understand French internet-support instructions, identify the action, keep track of the current step and reply with what you mean to do. A sentence about testing the connection leaves its result open.
Practise three short exchanges from Parle’s Solve a digital problem task. Hear or read an instruction, choose its meaning, then try the reply while the model is hidden. Each player contains a complete original sentence. The first five clips belong to the course dialogue; the sixth is a separate role-play response.
The situation is a fictional language lesson. Its 30-second wait is part of that lesson, and the webpage controls only practice choices and audio. You can rehearse every step without touching any equipment. Follow your provider’s instructions for an actual connection problem.
Practise the instruction, the current step and the reply
In this context, la box means an Internet router or gateway. The ANCT explanation of an Internet box describes equipment supplied by an Internet operator for wired or Wi-Fi access. Here, learn the French words and their sequence.
Use each instruction card first. Choose the meaning, check it, then give yourself a few quiet seconds to say a reply. Open the reply card after your attempt. You can read all models through the cards if JavaScript is unavailable.
The six unchanged first-party references were generated through the OpenAI speech service. The voices are synthetic. This guide was prepared with AI assistance. Native Pause keeps your place. Closing a card rewinds its audio; starting another stops and rewinds the previous clip.
1. Acknowledge the unplugging instruction
Hear or read the first technician instruction
French instruction
Débranchez la box.
English meaning: Unplug the router.
Choose the action, then acknowledge it in French before revealing the reply.
Reveal the original customer reply after your attempt
French reply, original dialogue line 2
D'accord, je la débranche.
English meaning: Okay, I unplug it.
The customer accepts the instruction and names the action. The line gives no connection result.
2. Finish the imagined wait, then ask what comes next
Hear or read the next technician instruction
French instruction
Attendez 30 secondes.
English meaning: Wait 30 seconds.
For this speaking turn, suppose the lesson’s imagined 30-second wait has finished. No timer or device is being checked.
Use the stated practice moment, then say that the step is done and ask what comes next.
Reveal the original next-step question after your attempt
French reply, original dialogue line 4
C'est fait. Maintenant ?
English meaning: Done. Now?
Here, the completed step is the wait. Asking for the next instruction keeps the exchange moving.
3. Name both actions and leave the result open
Hear or read the final technician instruction
French instruction
Rebranchez et testez.
English meaning: Plug it back in and test.
Identify both actions, then say what you are doing before revealing the response.
Reveal the separate original role-play response after your attempt
French response, separate original role-play model
Je rebranche et je teste.
English meaning: I plug it back in and test.
This sixth clip comes from the task’s role-play response frames. The five-line dialogue ends with the technician’s instruction.
The choice feedback concerns these written or heard instructions. It does not assess your speech, mark an App mission complete or check a connection.
Compare an action, a completed step and a connection result
The first reply acknowledges unplugging. The second marks a step as finished and asks what follows. The separate role-play response names reconnecting and testing. None of those meanings supplies the result of the test.
For an additional written-only variation, compare Ça marche maintenant. (“It works now.”) with Ça ne marche toujours pas. (“It still does not work.”). These result sentences have no audio here and are not part of the original five-line dialogue or its three response frames. Use one only when that is the result you intend to describe in the fictional practice.
In je la débranche, la refers to the feminine noun la box. In the technician’s lines, débranchez, attendez, rebranchez and testez address the customer with vous. The customer replies with je to describe their own action.
The endings -ez and -er can sound alike in verbs such as débranchez and débrancher. Use the written form and sentence context to identify the instruction. These choices check meaning, rather than asking you to infer a spelling difference from the sound alone.
Hide the models and retrieve the reply again
Choose Stop audio and hide all models, keep the selected meanings and try the three replies again. Take one instruction at a time. Reopen its card if you need the cue, then close the reply before speaking. Reset practice choices clears the choices and feedback and closes all six model cards.
If you record your attempt independently, listen for the action and the intended step. A partner can check whether your reply matches the situation. The webpage supplies references and choice feedback; it does not record or grade you.
For opening a support call or asking someone to repeat, use the French phone-call practice. If your next task is a message rather than an instruction, the French voicemail exercise keeps the caller and callback details clear.
Continue with the original App instruction task
The website’s Solve a digital problem role-play supplies the original prompt and response frames. In Parle on iPhone or iPad, use Course → A2.1 → Phone and digital life → Solve a digital problem.
This webpage’s practice is free. The App’s Phone and digital life unit is Premium. All 35 Sounds and the first four First Contact missions are free; Premium opens the current 120-mission course.
Parle supports recording and replay. Phrase Match reports recognized model words. It does not measure whether equipment was fixed or score pronunciation quality. The webpage’s three choices are separate language checks and do not certify completion of that App task.